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How Safety Climate Affects Safety Performance - Speaker view
Sarah Van Huis she/her/hers
31:51
Good morning, everyone! Thank you for being a part of this conversation. Please know that while the chat feature is available, please place any questions for the speaker in the Q&A feature today.
Sarah Van Huis she/her/hers
33:10
Please place how you define safety in the chat at this time.
Kim Corbin
33:11
Systematic approach to hazard recognition and mitigation
Rebecca Bryant-Haight
33:21
Presence of defenses
Kim Corbin
36:05
Real time behavior apart from rules and procedures.
John Goodpater
36:08
what happens when nobody is looking.
Martin Conde
36:14
Safety is identify hazards, evaluate them and management with the goal of avoiding injuries
Kim Corbin
36:56
indeed
Martin Conde
38:15
Safety culture consist of values, frameworks and behaviours
Larry Gast
38:49
Yes -- the expectations of the organization support or undermine a the importance of safety within the work culture.
Sarah Van Huis she/her/hers
40:39
This document will be shared in the email with the recording to registrants
Dan LaPrairie
45:56
Do you plan to share the presentation as well?
Kim Corbin
47:09
one more detailed than another
Christopher Tate
47:20
Improvements don't have unintended consequences
Sheree Mallmann
49:33
Human Performance will help
Jared Matte
50:31
After chernobyl
Rob DuBon
54:08
Definitely, we are "Crime & Punishment"
Rob DuBon
55:12
We're not supposed to be, but we fall into reactive in our incidents and our emotions. We don't have control of ourselves.
David Donathen
56:33
100%
stephen Stephen Dunn
56:38
disagree
Tami Galbreath
56:48
I think you can do both.
Sheree Mallmann
56:48
Disagree...
Ed Taylor
56:58
Disagree
Tami Galbreath
57:28
It happens based on emotions. I am not saying its what should happen. But, it happens.
David Donathen
57:30
Blaming and punishing solves nothing.
David Donathen
57:36
Waste of time
Sheree Mallmann
57:43
Agree
John Goodpater
57:59
Your model only applies if you are blaming the workers and not leadership
Christopher Tate
58:03
Corrective counseling only after incident investigation determines that worker non compliance was the root cause
Sheree Mallmann
59:08
But still usually leadership failure to ensure workers are following regs or procedures
Larry Gast
59:33
I do not agree. There can also be expressions of concern in practice, but nothing really happens or changes -- unless the fault is clear & obvious. In other words, sometimes there's no real punishment and not much learning either.
Sheree Mallmann
01:00:59
I agree with Lisa on this one
stephen Stephen Dunn
01:01:06
until you dont take action and the union uses it against you
John Goodpater
01:03:28
If you have this cycle, your culture is bad to begin with.
Kim Corbin
01:04:15
Its a delicate balancing act with the big picture in mind.
Sheree Mallmann
01:05:18
I always ask the managers this...If you were to fire this employee, could it happen again with another employee. If the answer is yes, then you did not discover the true root cause and cannot fix the problem....
Christopher Tate
01:06:15
10 years of incident investigation, and only once was the root cause that the worker intentionally didn't follow a process.
Kim Corbin
01:06:41
that's a very mature culture which takes time to nurture.
Sheree Mallmann
01:06:46
Lisa - Is refresher training considered punitive?
Kimberly Tkacs
01:08:43
I have found many incidents where an employee didn't follow the process. However, if the question is why... then you find a system failure.
Christopher Tate
01:10:01
Absolutely! Much more often you find the process is confusing, not trained well, or is crap from a human factors perspective.
Sheree Mallmann
01:10:31
Yes, yes, yes!
Christopher Tate
01:12:04
Don't forget pressure from ESG
Dan LaPrairie
01:15:15
The police
Kim Corbin
01:15:18
Task master
Sheree Mallmann
01:16:42
Very positive in my company...I am new and developing processes as the company is relatively new, so I am lucky enough to be able to coach the leadership and they are hungry for the information and tools...
Larry Gast
01:18:12
Formerly, we were more of a compliance org, but now shifting to consultant & H&S collaborator with our various departments.
Sarah Van Huis she/her/hers
01:19:00
As a reminder, questions can be placed in the Q&A feature at any time.
Sarah Van Huis she/her/hers
01:19:09
Please let us know how we did today: https://nscsurveys.iad1.qualtrics.com/jfe/form/SV_dmLhTlYf9aLQcp8
Sarah Van Huis she/her/hers
01:19:43
A thank you to our sponsor, VelocityEHS. Learn more about their products and services here https://info.ehs.com/leveraging-technology-wrv.html
Sarah Van Huis she/her/hers
01:20:56
Yes - the recording will be emailed to all registrants and will be posted in the member webinars as well.
Sarah Van Huis she/her/hers
01:21:34
Learn more about the Business & Industry Division at nsc.org/divisions