
31:51
Good morning, everyone! Thank you for being a part of this conversation. Please know that while the chat feature is available, please place any questions for the speaker in the Q&A feature today.

33:10
Please place how you define safety in the chat at this time.

33:11
Systematic approach to hazard recognition and mitigation

33:21
Presence of defenses

36:05
Real time behavior apart from rules and procedures.

36:08
what happens when nobody is looking.

36:14
Safety is identify hazards, evaluate them and management with the goal of avoiding injuries

36:56
indeed

38:15
Safety culture consist of values, frameworks and behaviours

38:49
Yes -- the expectations of the organization support or undermine a the importance of safety within the work culture.

40:39
This document will be shared in the email with the recording to registrants

45:56
Do you plan to share the presentation as well?

47:09
one more detailed than another

47:20
Improvements don't have unintended consequences

49:33
Human Performance will help

50:31
After chernobyl

54:08
Definitely, we are "Crime & Punishment"

55:12
We're not supposed to be, but we fall into reactive in our incidents and our emotions. We don't have control of ourselves.

56:33
100%

56:38
disagree

56:48
I think you can do both.

56:48
Disagree...

56:58
Disagree

57:28
It happens based on emotions. I am not saying its what should happen. But, it happens.

57:30
Blaming and punishing solves nothing.

57:36
Waste of time

57:43
Agree

57:59
Your model only applies if you are blaming the workers and not leadership

58:03
Corrective counseling only after incident investigation determines that worker non compliance was the root cause

59:08
But still usually leadership failure to ensure workers are following regs or procedures

59:33
I do not agree. There can also be expressions of concern in practice, but nothing really happens or changes -- unless the fault is clear & obvious. In other words, sometimes there's no real punishment and not much learning either.

01:00:59
I agree with Lisa on this one

01:01:06
until you dont take action and the union uses it against you

01:03:28
If you have this cycle, your culture is bad to begin with.

01:04:15
Its a delicate balancing act with the big picture in mind.

01:05:18
I always ask the managers this...If you were to fire this employee, could it happen again with another employee. If the answer is yes, then you did not discover the true root cause and cannot fix the problem....

01:06:15
10 years of incident investigation, and only once was the root cause that the worker intentionally didn't follow a process.

01:06:41
that's a very mature culture which takes time to nurture.

01:06:46
Lisa - Is refresher training considered punitive?

01:08:43
I have found many incidents where an employee didn't follow the process. However, if the question is why... then you find a system failure.

01:10:01
Absolutely! Much more often you find the process is confusing, not trained well, or is crap from a human factors perspective.

01:10:31
Yes, yes, yes!

01:12:04
Don't forget pressure from ESG

01:15:15
The police

01:15:18
Task master

01:16:42
Very positive in my company...I am new and developing processes as the company is relatively new, so I am lucky enough to be able to coach the leadership and they are hungry for the information and tools...

01:18:12
Formerly, we were more of a compliance org, but now shifting to consultant & H&S collaborator with our various departments.

01:19:00
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01:19:09
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01:19:43
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01:20:56
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01:21:34
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